ALUMINUM COIL SINCE 1915

Your Opinion

Customer Satisfaction Survey Your opinion really matters. We are committed to improving our product and your buying experience. Please take a moment to comment on how we are doing, and how we can do even better. 1. Please rate United Aluminum in the following areas: Our Products   Quality? Excellent   Very Good   Good   Satisfactory   Fair   Poor   Very Poor   On-time delivery? Excellent   Very Good   Good   Satisfactory   Fair   Poor   Very Poor   Completeness of order and paperwork? Excellent   Very Good   Good   Satisfactory   Fair   Poor   Very Poor   Packaging? Excellent   Very Good   Good   Satisfactory   Fair   Poor   Very Poor   Our Service   Your inside Sales Contact Responsive? Excellent   Very Good   Good   Satisfactory   Fair   Poor   Very Poor   Knowledgeable? Excellent   Very Good   Good   Satisfactory   Fair   Poor   Very Poor   Polite and Courteous? Excellent   Very Good   Good   Satisfactory   Fair   Poor   Very Poor   Your Outside Sales Contact Responsive? Excellent   Very Good   Good   Satisfactory   Fair   Poor   Very Poor   Knowledgeable? Excellent   Very Good   Good   Satisfactory   Fair   Poor   Very Poor   Frequency of Calls? Excellent   Very Good   Good   Satisfactory   Fair   Poor   Very Poor   Polite and Courteous? Excellent   Very Good   Good   Satisfactory   Fair   Poor   Very Poor   Technical and Metallurgical Assistance? (if applicable) Excellent   Very Good   Good   Satisfactory   Fair   Poor   Very Poor   Overall value of United Aluminum's products and Service? Excellent   Very Good   Good   Satisfactory   Fair   Poor   Very Poor   Your Aluminum Coil   Performance? Excellent   Very Good   Good   Satisfactory   Fair   Poor   Very Poor   2. How can we improve? 3. Have you visited our enhanced website, www.unitedaluminum.com?    Yes No If Yes, how would you rate the following features: Ease of online Request a Quote Excellent   Good   Fair   Poor   Complete Technical Section Excellent   Good   Fair   Poor   Ease of navigation / finding information Excellent   Good   Fair   Poor   Is there another feature you would like to see on unitedaluminum.com? If yes, please describe: 4. Who do you consider United Aluminum's competition to be? 5. What other products or services would you like to see us offer? 6. For our ISO survey purposes, please provide State and Industry Information State: Select State Alabama Alaska American Samoa Arizona Arkansas California Colorado Connecticut Delaware District Of Columbia Florida Georgia Guam Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virgin Islands Virginia Washington West Virginia Wisconsin Wyoming Alberta British Columbia Manitoba New Brunswick Newfoundland & Labrador Northwest Territories Nova Scotia Nunavut Ontario Prince Edward Island Quebec Saskatchewan Yukon Territory Aguascalientes Baja California Baja California Sur Campeche Chiapas Chihuahua Coahuila Colima Distrito Federal Durango Estado de Mexico Guanajuato Guerrero Hidalgo Jalisco Michoac Morelos Nayarit Nuevo Le Oaxaca Puebla Queretaro Quintana Roo San Luis Potosi Sinaloa Sonora Tabasco Tamaulipas Tlaxcala Veracruz Yucatan Zacatecas Country: Industry: SIC Code: (if known) Optional Information You may keep your answers confidential, or provide the information below. Contact information is helpful, particularly if you would like notification of online enhancements, or identified a specific complaint we can discuss with you. Name: Title: Company: Phone: Email: Contact me regarding survey

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